A bot that actually answers customers — not one that just collects tickets nobody reads
Chezis connects to your Telegram and website, answers customers from your own knowledge base, understands voice messages and photos, and hands the hard cases to a real operator. What's below isn't a mockup — it's a working bot.
This is our own bot. It's real
We run our own support through Chezis — write anything and get a real answer, not a canned one.
From setup to the first customer reply — one day
Connect your channels
Telegram bot and an operator group today. A website widget once you're ready for it.
Upload your knowledge base
FAQs, documents, guides — as they are. The bot splits them into answers on its own.
The bot answers customers
From your own knowledge base, 24/7. Doesn't know the answer or the customer asks for a human — it hands off to your operators in Telegram.
The knowledge base grows on its own
Every operator reply becomes a candidate for the knowledge base. One click from the operator confirms it.
Not just a chatbot with canned replies
Understands voice and photos
A customer sends a voice message or a screenshot of an error — the bot recognises it and answers properly, in any language.
Learns on its own
Every good operator reply becomes part of the knowledge base — with the operator's one-click confirmation, no manual admin work.
Hands off hard cases to a human
Doesn't know the answer, the customer asks for an operator, or the topic is sensitive — the conversation goes to your operator group with full context.
Speaks the customer's language
Replies in whatever language the customer wrote in — no per-conversation language setup needed.
Weekly report
How many requests, how many the bot closed on its own, what needs your attention — a short message once a week.
Personal data stays protected
Card numbers, SMS codes and other sensitive data are stripped out automatically, before they ever reach the model.
Pay for the conversations the bot actually handles
Not for messages, and not per operator seat — you can have as many operators as you want on any plan.
Starter
- Telegram bot
- Self-learning from operator replies
- 3 months of history
- Unlimited operators
- Weekly report
Growth
- Everything in Starter
- + Website widget
- 12 months of history
- List of conversations that need attention
Business
- Everything in Growth
- 24 months of history
- HTTP API for your own integrations
More than 500 conversations a day — let's talk about custom terms. Trial is 14 days on the Growth plan, no card required.
What's coming next
Being upfront: below is what the product doesn't have yet, but is already being worked on.
We'll get you set up in a day
Write to us — we'll walk you through what it looks like for your business and start your free 14-day trial.